At The Retail Computer Group LLC, we specialize in providing solutions that help you manage and improve your overall business.
Using a customized and proven client discovery process, we help facilitate the business tools needed toincrease efficiency and sales, lower inventory cost
while increasing gross margin. This will also allow for in-depth data mining of
your customer loyalty information which in turn can lead to higher average
tickets and increased tie-in sales. And this is just the beginning.
The Retail
Computer Group,LLC has been in business for almost 46 years now, with our emphasis
on servicing and supporting the Specialty Retail Industry. We are currently
ranked as an Elite Dealer for Radiant Systems, which is awarded to only the top
dealers in the nation. Our clients range in size from single-user, single
location to multi-user, several locations. Worldwide, our products are
installed in over 15,000 companies, providing timely and useful information to
a wide variety of businesses.
We are staffed with dedicated professionals who take a personal
interest in designing the appropriate solution for your business. This
consists of consulting, hardware, software, training, and most
importantly - SUPPORT.
When you use The Retail Computer Group, LLC you get something no one
else can offer - our people and their dedication to service. For over 46 years, we have built sold an on-going partnerships with out clients.
These relationships are important to us and we strive to ensure they
remain valuable to you.
In this constantly changing world of technology, you can count on
us to help guide you towards the right system. Our excellent reputation
proves that we deliver what we promise!
Employee Profile -December
The Retail Computer Group, LLC would like to introduce our new Project Administrator, Vera Nowak.
Vera's background includes managing large projects in the
technologies industries and has experience in IT staffing and client
services.
Vera brings with her problem solving and systems design skills
which will help us continue to refine our internal CRM, Project, and
Service systems.
Check out the interview with Dave Coursen, co-founder of datakart on how this amazing product integrates with CounterPoint
Upcoming Events:
Tip of the week:
Customer Loyalty is a hot topic today. Let's start with a few definitions. Customer Loyalty at its most basic is a way to track who your customers are and what they are buying. From the basics of Customer Loyalty you can move into warranties, in store specials, targeted sales and points.
How valuable would it be to know everyone who brought "Knock Out Roses" last season? How important would it be to know which customer shopped in your store 53 times last year? If you did a targeted mailing to your customers who bought Yankee Candles instead of running an ad, would you save money or sell more product? Customer Loyalty programs allow you to track this type of information and more.
