CounterPoint is a complete retail management solution that gives you power and control over every aspect of your apparel and accessories business.
Whether you have one store or hundreds of stores, CounterPoint runs your business efficiently and profitably. Instant inventory updates let your clerks know what's in stock, on order, and in transit. Track your customers, control your purchasing, retain detailed sales history, or open an online store - it's all built into CounterPoint.
CounterPoint will meet your needs now and is flexible enough to grow with you into the future.
POINT OF SALE CHECKOUT
Fast, easy to use, and easy to learn - includes optional touchscreen, multiple currencies, and fast (2-second!) credit card authorizations.
LAYAWAYS, ORDERS, AND HOLDS
Track status and deposits on layaways, special orders, and back orders. Place tickets on hold or print quotes.
INVENTORY CONTROL
Maintain optimum inventory levels, control costs, and track merchandise turns. Your inventory picture is "up-to-the-minute" - you'll know what's in-stock, on-order, and in-transit. Define substitute items, multiple price levels, sale prices, and more.
APPAREL GRIDS
Stock a single inventory item in multiple colors and sizes (or widths and lengths, etc.). Each cell can have a unique barcode
as well as an "oversize" price.
CUSTOMER LOYALTY
Know who your customers are and what they're buying. Print mailing labels for special promotions. Track birthdays, favorite
brands, etc., with user-defined profile fields. Increase loyalty with charge sales, store credits, gift certificates, and more.
AUTOMATED PURCHASING
Calculate current stock levels and automatically create PO's.
LABELS
Print item labels and bar codes on demand or automatically as part of purchasing and receiving.
SALES HISTORY
Retain, view, and report complete detail of every sale you make, or look at summaries and cross-analyses.
ECOMMERCE
Upload inventory, customers, and prices to your CPOnline store and download customer orders into CounterPoint for fulfillment.
MERCHANDISING REPORTS
Analyze merchandise and make decisions on whether to markdown or reorder items - various reports focus on turn rates, profitability, weeks of supply on hand, and
sell-thru-%.
Customer Loyalty is a hot topic today. Let's start with a few definitions. Customer Loyalty at its most basic is a way to track who your customers are and what they are buying. From the basics of Customer Loyalty you can move into warranties, in store specials, targeted sales and points.
How valuable would it be to know everyone who brought "Knock Out Roses" last season? How important would it be to know which customer shopped in your store 53 times last year? If you did a targeted mailing to your customers who bought Yankee Candles instead of running an ad, would you save money or sell more product? Customer Loyalty programs allow you to track this type of information and more.
