CounterPoint is a complete retail management solution that gives you power and control over every aspect of your furniture and home décor store.
Whether you have one store or hundreds of stores, CounterPoint runs your business efficiently and profitably. Instant inventory updates let your clerks know what's in stock, on order, and in transit. Track your customers, control your purchasing, retain detailed sales history, or open an online store - it's all built into CounterPoint.
CounterPoint will meet your needs now and is flexible enough to grow with you into the future.
POINT OF SALE CHECKOUT
Fast, easy to use, and easy to learn - includes optional touchscreen, fast (2-second!) credit card authorizations,
miscellaneous charges for freight or delivery, and commissions.
INVENTORY CONTROL
Maintain optimum inventory levels. Your inventory picture is "up-to-the-minute" so you'll always know what's in-stock, in-transit, and on-order. Track styles, finishes, or fabrics with grids and user-defined profile fields.
SERIAL NUMBER TRACKING
Track detailed records of unique items - ideal for big ticket items and product warranties.
CUSTOMER LOYALTY
Know who your customers are and what they're buying. Set up A/R charge accounts. Print mailing labels for special
promotions. Increase loyalty with customer - specific pricing, frequent shopper programs, gift registries, store credits, gift certificates, and more.
AUTOMATED PURCHASING
Calculate current stock levels and automatically create PO's.
SPECIAL ORDERS AND LAYAWAYS
Place orders, backorders, and layaways. Create sales tickets, enter deposits, and track the order from point-of-sale to delivery.
SALES HISTORY
Retain, view, and report complete detail of every sale you make, or look at summaries and cross-analyses.
PRICING
Define multiple price levels, markdowns, contract prices, package prices, and limited - time promotions for midnight madness sales.
ECOMMERCE
Upload inventory, customers, and prices to your CPOnline store and download orders into CounterPoint for fulfillment.
ACCOUNTING INTERFACE
Update financial statements and payables and exchange the data with accounting packages.
Check out the interview with Dave Coursen, co-founder of datakart on how this amazing product integrates with CounterPoint
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Customer Loyalty is a hot topic today. Let's start with a few definitions. Customer Loyalty at its most basic is a way to track who your customers are and what they are buying. From the basics of Customer Loyalty you can move into warranties, in store specials, targeted sales and points.
How valuable would it be to know everyone who brought "Knock Out Roses" last season? How important would it be to know which customer shopped in your store 53 times last year? If you did a targeted mailing to your customers who bought Yankee Candles instead of running an ad, would you save money or sell more product? Customer Loyalty programs allow you to track this type of information and more.