CounterPoint is a complete retail management solution that gives you power and control over every aspect of your gift shop. Whether you have one store or hundreds of stores, CounterPoint runs your business efficiently and profitably. Instant inventory updates let your clerks know what's in stock, on order, and in transit. Track your customers, control your purchasing, retain detailed sales history, or open an online store - it's all built into CounterPoint.
CounterPoint will meet your needs now and is flexible enough to grow with you into the future.
POINT OF SALE CHECKOUT
Fast, easy to use, and easy to learn - even for seasonal employees and volunteers. Includes optional touchscreen, admission tickets, fast (2-second!) credit card authorizations,
commission tracking, and offline checkout (great for sidewalk sales).
Your inventory picture is "up-to-theminute." You'll know what's in-stock, on-order, and in-transit. Track serial numbers, kits, and gridded items.
Know who your customers are and what they're buying. Print mailing labels for special promotions. Increase loyalty with frequent shopper programs, customerspecific pricing, gift certificates, gift cards, and store credits.
Calculate current stock levels and automatically create PO's.
Define multiple price levels, markdowns, contract prices, quantity discounts, package prices, and location-specific pricing. Automatically give Museum Members discounts on their purchases.
Retain, view, and report complete detail of every sale you make, or look at summaries and cross-analyses.
Upload inventory, customers, and prices to your CPOnline store and download orders into CounterPoint for fulfillment.
Update financial statements and payables and exchange the data with accounting packages.
Customer Loyalty is a hot topic today. Let's start with a few definitions. Customer Loyalty at its most basic is a way to track who your customers are and what they are buying. From the basics of Customer Loyalty you can move into warranties, in store specials, targeted sales and points.
How valuable would it be to know everyone who brought "Knock Out Roses" last season? How important would it be to know which customer shopped in your store 53 times last year? If you did a targeted mailing to your customers who bought Yankee Candles instead of running an ad, would you save money or sell more product? Customer Loyalty programs allow you to track this type of information and more.