CounterPoint is a complete retail management solution that gives you power and control over every aspect of your pool and spa business.
Whether you have one store or hundreds of stores, CounterPoint runs your business efficiently and profitably. Instant inventory updates let your clerks know what's in stock, on order, and in transit. Track your customers, control your purchasing, retain detailed sales history, or open an online store - it's all built into CounterPoint.
CounterPoint will meet your needs now and is flexible enough to grow with you into the future.
POINT OF SALE CHECKOUT
Fast, easy to use, and easy to learn - even for seasonal employees. Includes optional touchscreen, fast (2-second!) credit card authorizations, and commission tracking.
INVENTORY CONTROL
Your inventory picture is "up-to-theminute," so you'll always know what's in-stock, on-order, and in-transit. Define
substitute items, multiple price levels, multiple barcodes, and more.
SERIAL NUMBER TRACKING
Track detailed records of unique items - ideal for big ticket items and product warranties
ORDERS, LAYAWAYS, & QUOTES
Track status and deposits on special orders, backorders, and layaways. Print quotes and place tickets on hold.
CUSTOMER LOYALTY
Know who your customers are and what they're buying. Set up A/R charge accounts. Print mailing labels for special promotions. Track pool sizes with user-defined profile fields. Increase loyalty with frequent shopper programs, store credits, gift certificates, and customer-specific pricing.
SALES HISTORY
Retain, view, and report complete detail of every sale you make, or look at summaries and cross-analyses.
AUTOMATED PURCHASING
Calculate current stock levels and automatically create PO's.
ECOMMERCE
Upload inventory, customers, and prices to your CPOnline store and download customer orders into CounterPoint for
fulfillment.
ACCOUNTING INTERFACE
Update financial statements and payables and exchange the data with accounting packages.
Check out the interview with Dave Coursen, co-founder of datakart on how this amazing product integrates with CounterPoint
Upcoming Events:
Tip of the week:
Customer Loyalty is a hot topic today. Let's start with a few definitions. Customer Loyalty at its most basic is a way to track who your customers are and what they are buying. From the basics of Customer Loyalty you can move into warranties, in store specials, targeted sales and points.
How valuable would it be to know everyone who brought "Knock Out Roses" last season? How important would it be to know which customer shopped in your store 53 times last year? If you did a targeted mailing to your customers who bought Yankee Candles instead of running an ad, would you save money or sell more product? Customer Loyalty programs allow you to track this type of information and more.
