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Training

As an authorized Radiant Systems training center, The Retail Computer Group's staff provides comprehensive training for both CounterPoint V. 7 and CounterPoint SQL. Our hands-on method ensures that your specific questions will be answered and needs met. 

Thank you for your interest in our The Retail Compute Group training classes. Currently we are in the process of creating a new Online Training Reservation Solution.
 
Until then if you are interested in any of our scheduled training classes, please call 800.944.0917 ext. 201.
 
As always, if you do not find a listing of the classes you want or they do not meet your individual training needs please contact us. The Retail Computer Group,LLC will be happy to discuss with you customized classes and times.
 

COUNTERPOINT TRAINING CLASSES

Class:
New user /new employee training

Prerequisite:
None

Location:
Massillon, Ohio offices

Duration:
Three days

Fees:
$700 per day for first two attendees from one business
$295 per day for each additional attendee from same business

Subject:
Day #1 – Point-of-sale functionality, dashboard overview
Day #2 – Inventory and purchasing functionality  
Day #3 – Receivables, customer loyalty, reporting capabilities

Scheduled classes:
August 25th, 26th, 27th
September 22nd, 23rd, 24th
October 20th, 21st, 22nd

Required Materials:
Laptop computer with Windows XP professional installed

 


Class:
Intermediate

Prerequisite:
New user/new employee training class

Location:
Massillon, Ohio offices

Duration:
One day

Fees:
$395 per attendee

Subject:
Inventory physical counts, wireless applications, data collection device functionality, data import features, advanced pricing features

Scheduled classes:
August 28th
September 25th
October 23rd

Required Materials:
Laptop computer with Windows XP professional installed

 


Class:
Advanced

Prerequisite:
Intermediate

Location:
Massillon, Ohio offices

Duration:
One day

Fees:
$395.00 per attendee

Subject:
Configuring and customizing CounterPoint

Scheduled classes:
August 29th
September 26th
October 24th

Required Materials:
Laptop computer with Windows XP professional installed

 
Terms:

All classes must be prepaid in full at least 20 days prior to the beginning of class. Classes may be paid by check or credit card.

 

Cancellation Policy:

You must cancel at least 14 days or more prior to the start of the class in order to receive a full refund. 

Cancellation less than 14 days prior to the start of the class will result in the class fees being applied to future classes, but will not be refunded.

Classes may be cancelled and/or rescheduled by TRCG up to 14days prior to the beginning of class.


 
 
 

News:

 
 
December


 
The Retail Computer Group is proud to announce the release of CounterPoint in a Box!

CounterPoint in a Box  is ideal for any retailer doing a million dollars  or less in retail sales.
 
CounterPoint in a Box is a turnkey system that allows retailers to have a POS system up and running in a weekend!
 
Systems starting as low as $250.00 a month!!
 ___________________
 
Be sure to check out The Retail Computer Group in Today's Garden Center Magazine!
 

 
 
Check out the interview with Dave Coursen, co-founder of datakart on how this amazing product integrates with CounterPoint
 
Upcoming Events:

Tip of the week:
Customer Loyalty is a hot topic today.  Let's start with a few definitions.  Customer Loyalty at its most basic is a way to track who your customers are and what they are buying.  From the basics of Customer Loyalty you can move into warranties, in store specials, targeted sales and points.

How valuable would it be to know everyone who brought "Knock Out Roses" last season?  How important would it be to know which customer shopped in your store 53 times last year?  If you did a targeted mailing to your customers who bought Yankee Candles instead of running an ad, would you save money or sell more product?  Customer Loyalty programs allow you to track this type of information and more.